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Pareto Cloud is receiving reports

Time to fix

< 1m

What

This verifies that your device is successfully sending security reports to Pareto Cloud. The check only appears when your device is linked to a team.

Why Reports Matter

When your device is linked to Pareto Cloud, it periodically sends security status reports to your team's dashboard. This allows administrators to monitor the security posture of all devices in the organization.

Troubleshooting Steps

If reports are not being sent, try these steps:

  • Ensure your device has an active internet connection
  • Run a manual check by clicking on the Pareto Security icon in the menu bar and selecting "Run Checks", or use paretosecurity://runChecks
  • Check for app updates by navigating to Preferences → About, or use paretosecurity://update
  • If issues persist, try restarting the app using paretosecurity://restart
  • Verify your device is still linked in Preferences → Cloud tab
  • If the device was removed from the team, you will need to re-link it using an invite link from your administrator

When Does This Check Appear?

This check only appears when:

  • Your device is linked to a Pareto Cloud team
  • Team reporting is enabled

If you are using Pareto Security in standalone mode (not linked to a team), this check will not be visible.